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Keep the business workspace accurate, branded and operationally ready.

Settings control the details customers see and the rules staff rely on, from branding and business information to ordering hours, closures, security and customer-facing availability.

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Customer trustAccurate details and polished branding make the public page feel credible.
Fewer mistakesCorrect hours, closures and ordering settings reduce customer confusion.
Team clarityStaff need predictable admin areas and clear ownership of updates.
Safer accessSecurity settings help protect business operations and customer data.
Guide

Settings should be reviewed whenever the business changes how it serves customers.

A new opening schedule, seasonal closure, menu change, campaign or domain update can all affect the customer journey. Served HQ settings are where those decisions become customer-facing rules.

For teams, it helps to decide who owns menu updates, order monitoring, reservations, loyalty adjustments and billing changes.

Setup steps

  1. 1 Open Settings in the business admin workspace.
  2. 2 Review business details, description, location and customer-facing copy.
  3. 3 Upload or update logo and cover imagery where appropriate.
  4. 4 Check ordering settings, opening hours and closure dates before busy periods or campaigns.
  5. 5 Review security and staff access practices so admin workflows stay controlled.

Branding

Use consistent logo, colour and cover imagery so the page feels owned.

Hours

Keep ordering and availability rules aligned with real service times.

Security

Limit admin access to trusted users and use available security controls.

Where it fits

Useful for teams that want one practical customer journey.

Served HQ is built for service-led businesses that need customers to browse, scan, order, book, return and trust the same polished destination.

  • Home kitchens
  • Cake makers
  • Cloud kitchens
  • Food vans
  • Restaurants
  • Salons and clinics
  • Local service teams
  • Appointment businesses
Helpful answers

Common questions

How often should settings be reviewed?

Review settings whenever hours, menus, services, branding, closures or customer-facing workflows change.

Why do closures matter?

Closures help prevent customers from ordering or booking during times the business cannot serve them.

Who should change settings?

Only trusted admins or business owners should manage settings that affect customer-facing availability, billing or security.

Keep going
Next step

Apply the guide inside the Served HQ workspace.

Begin with a clean public page, then add ordering, bookings, loyalty, analytics, marketing or branded domains when the workflow is ready.

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