The first launch checklist.
Set up a Served HQ business workspace, publish a customer page, add menu or service items, and choose the modules that fit your operation.
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Guides and knowledge base
Practical guides for running every service from one HQ.
A working library for businesses setting up public customer pages, QR tracking, direct orders, bookings, loyalty, marketing tools, domains, billing and team workflows.
Start here
Choose the next job, then open the matching guide.
Useful for menus, packages and services.
Create a clear digital menu or service catalogue for customers to browse from links, QR codes, social profiles and search listings.
Open guideTrack where attention starts.
Create QR codes for tables, counters, packaging, brochures and campaigns while keeping source details private and measurable.
Open guideDirect orders without marketplace noise.
Set up direct online ordering from a Served HQ public page with collection, delivery, pay-on-arrival, online payments and source attribution.
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All guides
Browse by workflow instead of reading everything at once.
Launch the customer page
Start with the public page, business profile, menu or service catalogue customers need before anything else.
Set up your Served HQ workspace and publish your customer page.
Set up a Served HQ business workspace, publish a customer page, add menu or service items, and choose the modules that fit your operation.
Read guideCreate a customer page that explains what you sell without extra messages.
Create a clear digital menu or service catalogue for customers to browse from links, QR codes, social profiles and search listings.
Read guideTrack QR codes and offline attention
Use private source labels, table codes, print placements and scan analytics to understand where visits begin.
Create QR codes for tables, print and campaigns without exposing private labels in the link.
Create QR codes for tables, counters, packaging, brochures and campaigns while keeping source details private and measurable.
Read guideUse QR analytics to see which scans are working hardest.
Understand QR scan performance, compare placements, and use source labels to see which tables, campaigns and print materials drive attention.
Read guideTake orders and bookings
Turn the public page into a working flow for checkout, fulfilment, reservations and daily admin handling.
Let customers order from the page where they already browse.
Set up direct online ordering from a Served HQ public page with collection, delivery, pay-on-arrival, online payments and source attribution.
Read guideKeep incoming orders organised from request to completion.
Use Served HQ order management to review incoming orders, understand customer details, update statuses and track order source context.
Read guideCapture booking intent while the customer is ready to commit.
Set up booking requests, reservation settings, confirmations and customer booking flows from a Served HQ public page.
Read guideBring customers back
Use loyalty, campaigns and discount tools when the business is ready to encourage repeat visits.
Give customers a visible reason to come back.
Set up loyalty accounts, grant customer credit, handle redemption requests and encourage repeat visits through Served HQ.
Read guideCreate offers with a clear reason, rule and result.
Use discount codes and campaign offers in Served HQ to encourage first orders, repeat visits, quiet-day demand and seasonal launches.
Read guideManage the workspace
Handle branded domains, billing, add-ons, settings, branding and team workflow as the setup matures.
Make the Served HQ customer page feel like part of the business brand.
Use a custom domain or branded subdomain with Served HQ so customer pages, QR codes and campaigns feel more trusted and memorable.
Read guideChoose the modules that match the business workflow.
Understand Served HQ add-ons, public availability, billing checkout, payment readiness and how businesses choose modules as they grow.
Read guideKeep the business workspace accurate, branded and operationally ready.
Manage business settings, branding, security preferences, ordering hours, closures and admin workflows in Served HQ.
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Not sure?
Most businesses should start with setup, then add one growth workflow.
That keeps the product clear: publish the public page first, then add QR tracking, ordering, bookings, loyalty or marketing when there is a real operational reason.
- New business: setup guide
- Printed codes: QR tracking
- Taking payments: online ordering
- Repeat customers: loyalty
Keep learning
Start free
Use the guides as the product changes and the business grows.
Start with the customer page, then use the feature guides to add ordering, bookings, loyalty, analytics, marketing and branded domains when the workflow is ready.